Child Safety Standards

At CityChat, we are committed to providing a safe and respectful environment for all our users. As a dating and matchmaking platform, we have a zero-tolerance policy regarding child sexual abuse and exploitation.

Zero-Tolerance Policy

CityChat strictly prohibits any content or behavior that involves child sexual abuse material (CSAM) or the exploitation of minors. Any user found to be sharing, promoting, or attempting to access such material will be immediately and permanently banned from our platform without warning.

Age Restrictions

CityChat is strictly for individuals aged 18 and older. We implement robust age-gating mechanisms during the registration process to prevent minors from accessing our services. Providing false information regarding your age is a violation of our Terms of Service.

In-App Reporting

We provide easy-to-use reporting tools within the app. If you encounter any suspicious activity, profiles, or content that may involve a minor or child safety concerns, please use the "Report" feature immediately. Our safety team reviews all reports with the highest priority.

Handling of CSAM

Upon identification or reporting of Child Sexual Abuse Material (CSAM), we take the following immediate actions:

  • Immediate and permanent removal of the offending content and user account.
  • Preservation of evidence in accordance with legal requirements.
  • Reporting the incident to the National Center for Missing and Exploited Children (NCMEC) and relevant local law enforcement agencies.

Compliance and Contact

CityChat complies with all applicable child safety regulations. We have designated representatives to handle child safety concerns and interact with authorities.

Child Safety Contact

Safety & Compliance Team

Email: citychatorganization@gmail.com

Note: This address is specifically for reporting child safety issues and interacting with regulatory bodies.

Last updated: March 2026